Shipping & Returns


  • 7 days for full refund if the item is in original condition: unworn, unwashed, all tags attached, with original receipt
  • 14 days for an exchange or store credit
  • Jewelry, sunglasses, markdown/discounted items, and items purchased after 14 days are final sale



  • Flat $14 shipping rate for orders within Canada, $16 for US
  • All items will be sent out within 48 hours of receiving your order via Canada Post Expedited Service
    • Tracking information will be provided once the order ships
  • Orders are subject to change due to product availability. You will be notified within 24 hours if an item is no longer available
  • Local orders may be picked up in store free of shipping charge using code PICKUP
    • Your order will be held for 7  days in store awaiting pickup. If you have not contacted us for an extension before 7 days the order will be considered abandoned and the item will be restocked and the order refunded. 
    • All in-store pickup orders are subject to the in-store refund/exchange policy (see above) and are in effect based on date of purchase not on date of pickup



  • In order to return or exchange goods you must contact us (via phone or email at within 48 hours of receiving your order and once authorized, must ship said item(s) back to us within 7 days
  • In order to be eligible for a refund the item must be unworn, unwashed, with tags attached
  • All jewelry, sale items, and purchases past the allotted 7 days are final sale
    • Please note that any item(s) returned that is not in its original condition or is final sale will be sent back at the senders expense
  • Shipping charges are non-refundable
  • Cost incurred to ship item(s) back are the responsibility of the customer and COD packages will not be accepted
  • Option to return in store available. Please specify if this is your preference